If you work in or service the retail industry this will be old news for you, that being said however the new Amazon “Go” will revolutionise the customer journey on the high street and also help cut down on crime, speed up the customer journey and bring a new user experience. We are of course still awaiting a date for a potential uk roll out and not to mention for more stores in the US but now is a good time to be excited thats for sure. Here is a nice overview on where we are to date:
Also to balance the discussion these articles are worth digesting.
Business Insider – Alexandra Appolonia “What it’s really like inside Amazon’s new no-line grocery store”
BBC – “Amazon opens a supermarket with no checkouts”
“In a move that could revolutionise the way we buy groceries, Amazon has opened a supermarket with no checkout operators or self-service tills.”
The Guardian – “Using ‘just walk out’ technology to end queues, Amazon Go fires a warning to the high street”